Last Updated: [October 25, 2017]
Zevia, LLC (“Zevia”, “we”, “us”, “our”) is committed to your privacy and we want to inform you about how we collect, use and store your information when you interact with our websites, including zevia.com, zevia.ca and gear.zevia.com (collectively, the “Website”), or when you submit information to us through our other services, applications and programs (together with the Website, the “Services”). This privacy policy provides you with details about the information we collect from you, the uses we make of your information and how we store that information.
By accessing or using the Services or by otherwise providing your information to us, you hereby consent to the practices disclosed in this privacy policy. If you do not want us accessing, using and/or storing your information as described herein, please do not use our Services or provide us with any of your information.
This policy may be updated from time to time without prior notice, so please check back periodically. We may, however, attempt to notify you of any material changes to this privacy policy if you have provided your contact information to us. If you wish to receive these updates, please ensure that this contact information is current and correct. If you continue to visit the Website or otherwise use the Services after any changes have been made, you hereby consent to those changes.
If you have any questions don't hesitate to drop us a line at zevia@zevia.com or by using our contact information in the section entitled “Contacting us” below.
What information do we collect?
We may collect personal and technical information from you and/or the device you use to access the Services when you (a) interact with the Services, such as by responding to a survey, posting comments to our blog posts, sending us emails or by filling out a form, (b) send us messages or other information through the Services, (c) subscribe to our newsletter or (d) purchase our goods and services using the Services, such as information related to your method of payment and shipment. In some cases, we use third parties to collect or process this information on our behalf. Please refer to the section entitled “Do we disclose any information to outside parties?” for more information. We also sometimes use tracking technologies to collect this information. For more information about our use of tracking technologies, please refer to the section entitled “Do we use cookies?”
We may also collect your information from you even if you are not sending us information through the Website, such as by sending us a letter or by calling our customer service number. We may receive your information from third parties and other sources, such as public databases, our marketing partners and social media platforms.
What do we use your information for?
- Any of the information we collect from you may be used in one of the following ways:
- To provide access to, personalize and improve the Services
- To process your Services-related transactions
- To administer a contest, promotion, survey or other Services feature
- To analyze user patterns and assess the usability or popularity of the Services
- To resolve disputes and troubleshoot problems
- To prevent, detect and investigate prohibited or illegal activities
- To communicate with you
Occasionally, we may use the contact information that you provide us (e.g. email address) to send you news and updates about ourselves or about our products and Services. We may also use this contact information to provide you marketing information or recommendations that we believe may be of interest to you. If at any time you would like to unsubscribe from receiving these emails, we include detailed unsubscribe instructions in each email. Alternatively, you can choose to opt-out of any future communications by sending us a request using the contact information in the section entitled “Contacting us” below.
How do we protect your information?
We implement a variety of industry-standard security measures to maintain the safety of your personal information that we control. However, no transmission over the Internet or data storage system is 100% secure and we cannot guarantee or warrant the security of any information you transmit or submit to us and you do so at your own risk. If you feel you have a reason to believe that your use of the Services is no longer secure, please notify us of the problem using the contact information in the section entitled “Contacting us” below.
Do we use cookies?
We, and third parties we interact with, including our third-party service providers, may use cookies, web beacons, local shared objects (sometimes called "flash cookies"), and similar technologies in connection with your use of the Services to provide and support the Services (collectively referred to in this policy as "Cookies"). Cookies are small data files that may have unique identifiers, and reside, among other places, on your mobile device, in emails we send to you, and on our applications.
If Cookies are used, they may be used to collect information about you and your use of the Services, such as your browser type, preferences, data relating to content that has been displayed to you or that you have clicked on, and the date and time of your use. Cookies may also be used in order to further the Services’ features and processes, provide authentication and security for your transactions on the Services, store your preferences, facilitate relevant advertising, and help us learn more about how users engage with the Services.
We sometimes use service providers to help us provide certain products and services or to integrate other features. These third-party providers may collect information when you view or use them, including information about you and your device or browser. They may do this using Cookies or similar technologies. These third-party providers also may use these technologies to help share information with the Services, like how you use their website or application.
You can use the settings within your browser to control the Cookies that are set on your computer or mobile device. However, please be aware that Cookies are important to many features of the Services – if you set your browser to reject Cookies, you may not be able to enjoy all of the features of the Services. To find out how to see what Cookies have been set and how to reject and delete Cookies, please visit http://www.aboutcookies.org.
To learn more about tracking technologies and advertising in general, please visit http://optout.aboutads.info/#!/.
Do not track
You may be able to adjust your browser settings or other settings so that “do not track” requests are sent to the Services. We will not disable tracking technology that may be active on the Services in response to any “do not track” requests that are sent to the Services.
Do we disclose any information to outside parties?
Although we do not sell your information, we may disclose the information we collect from you to third parties, as explained below:
- Users of the Service; Public Information. To the extent you share any information with a public audience or via a publicly-accessible portion of the Services, that information will be available to anyone.
- Our Service Providers. We may share your information with third-party contractors, agents, collaborators, or service providers who provide certain operational or support services to us or on our behalf.
- Marketing Partners. We may also share your information with our marketing partners, such as entities that help us administer contests and promotions.
- Companies that Acquire Our Business or Assets. If we become involved in a merger, acquisition, sale of assets, securities offering, bankruptcy, reorganization, or dissolution or if the ownership of all or substantially all of our business relating to the Services otherwise changes, we may provide your information to a third party or parties in connection with the applicable transaction.
- Our Affiliates. We may share some or all of your information with our parent company, subsidiaries and corporate affiliates, joint venturers or other companies under common control with us.
- Aggregate Information. We may share information relating to visitors and users of the Services with affiliated or unaffiliated third parties on an aggregate basis.
- Legal Requirements. We may share your information with law enforcement, governmental agencies, or authorized third parties, in response to a request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Services user to legal liability, or to protect our rights or property, or during emergencies when safety is at risk. We may also share your information in response to court orders, subpoenas, or other legal or regulatory requests, and we may provide access to your information to our legal counsel and other consultants in connection with actual or potential litigation or other proceedings.
Contests and promotions
From time to time, we may hold contests and other promotions that are administered using the Services. In order to be eligible to participate in these contests and promotions, we may ask you for your contact and other demographic information such as your name, address, zip code and email address. We use this information to verify your eligibility, determine and notify winners, deliver prizes/rewards and otherwise manage and administer the contest and/or promotion. We may also use this information for the other purposes disclosed in this privacy policy. Participation in these contests and promotions is completely voluntary.
California residents
Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, information related to the personal information disclosed by Zevia to third parties for direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by using the contact information in the section entitled “Contacting Us” below.
Children’s Online Privacy Protection Act
Our Services are intended for use by individuals aged 18 and over, and are, therefore, not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 18, please do not provide any personal information to us.
Cross-border transfer
Your information may be stored and processed in any country where we have facilities or service providers, and by using our Services you hereby consent to the transfer of information to countries outside of your country of residence, including the United States, which may provide for different data protection rules than in your country.
Retention of your information
We retain information about you for as long as it is necessary and relevant for our operations. We may retain information collected from you to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, and take other actions permitted by law or disclosed in this privacy policy.
Contacting us
If there are any questions regarding this privacy policy you may contact us using the information below.
Zevia, LLC
www.zevia.com
15821 Ventura Blvd. #145
Los Angeles, CA 91436
USA
zevia@zevia.com
855.GO.ZEVIA (855.469.3842)
E-mail communications are not always secure so please do not provide us with any sensitive information in your emails to us.